Privacy Policy
Last updated: September 10, 2026
Hormones and Wellness by SDBotox, operating under the SDBody brand (“SDBody,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy describes how we collect, use, and disclose personal information through sdbody.com, website inquiries, and our text messaging program.
Information we collect
Depending on how you interact with us, we may collect:
- Contact and identification information: Your name, email address, telephone number, and date of birth.
- Inquiry and appointment information: Your preferred location, services of interest, appointment requests, and information you provide when contacting us.
- Communication preferences: Your consent to receive messages, subscription preferences, opt-out requests, and related records.
- Website activity and device information: Your IP address, browser and device information, pages visited, referring pages, interactions with the website, and cookie or similar identifiers.
We collect information directly from you, automatically through website technologies, and through service providers that help manage inquiries, scheduling, and communications.
How we use information
We use personal information to:
- Respond to inquiries and coordinate appointment requests.
- Communicate about appointments and provide customer support.
- Send marketing communications when you have provided the required consent.
- Operate, maintain, secure, and improve the website.
- Understand website usage and measure advertising performance.
- Maintain consent records and honor communication preferences.
- Meet legal obligations, prevent misuse, and protect our rights.
Cookies, analytics, and advertising
Our website uses cookies and similar technologies for website functionality, analytics, and advertising measurement.
These tools may collect device identifiers, IP addresses, browsing activity, and information about how you reached or interacted with the website. Depending on the tools and their configuration, analytics and advertising providers may collect information about your activity over time and across other websites or services.
You can use your browser settings to block or delete cookies. Blocking cookies may affect website functionality. Browser settings may not prevent all forms of data collection or advertising measurement.
Some disclosures to advertising providers may qualify as a “sale” or “sharing” of personal information under applicable privacy laws, even when no money is exchanged. Any applicable opt-out rights depend on the processing involved and the law that applies.
How we disclose information
We may disclose personal information to the following categories of recipients:
- Operational service providers: Providers that support website hosting, scheduling, customer relationship management, communications, security, and other business operations.
- Analytics and advertising providers: Providers that help analyze website activity and measure advertising performance, subject to applicable consent and privacy requirements.
- Professional advisers and authorities: When reasonably necessary to obtain professional advice, meet legal obligations, respond to lawful requests, or protect rights and safety.
- Parties to a business transaction: If information is transferred as part of a merger, acquisition, reorganization, or sale of business assets, subject to applicable privacy obligations.
The separate restrictions on SMS information below apply to our text messaging program.
Text messaging and mobile information
If you opt in to SDBody text messages, we collect your mobile number, consent records, messaging preferences, and communications needed to operate the program.
We use this information to send the types of messages you agreed to receive, such as appointment reminders, responses to inquiries, and, with separate marketing consent, promotional messages.
We do not sell, rent, or share mobile numbers collected for the SMS program with third parties or affiliates for their own marketing or promotional purposes.
Text messaging opt-in data and consent are excluded from disclosures for third-party or affiliate marketing. We may provide this information to providers that deliver and support our text messaging program, solely for that purpose, or disclose it when required by law.
Reply STOP to unsubscribe from the messaging program. You may receive a final confirmation message. Reply HELP for assistance, or call (619) 772-0252.
Message frequency varies. Message and data rates may apply. Consent to marketing text messages is not a condition of purchasing services or receiving care.
Health information
Information about your service interests or appointment requests may be sensitive. Please avoid submitting detailed medical information through general website forms or ordinary text messages.
This Privacy Policy does not replace any applicable Notice of Privacy Practices governing protected health information. Where information is subject to HIPAA or other health privacy laws, we handle it according to the applicable requirements and notices.
Contact our office for a copy of the applicable Notice of Privacy Practices or instructions for communicating medical information through an appropriate channel.
Your choices and requests
You may contact us to request access to or correction of personal information you have provided, or to request its deletion. We will handle requests according to applicable law and any obligations to retain information.
You may unsubscribe from marketing emails using the instructions in those messages. For text messages, reply STOP. Opting out of marketing does not cancel an appointment or prevent communications that are otherwise permitted or required by law.
Depending on where you live and which privacy laws apply, you may have additional rights, including rights to:
- Know about and access personal information collected about you.
- Correct inaccurate information.
- Request deletion, subject to exceptions.
- Opt out of qualifying sales, sharing, or targeted advertising.
- Limit certain uses of sensitive personal information.
Where applicable, you may exercise privacy rights without unlawful discrimination.
To make a request, contact us using the information below. We may need to verify your identity and, where relevant, an authorized agent’s authority. Please do not send medical records or identity documents unless we provide appropriate instructions.
Information retention
We retain personal information for as long as reasonably necessary for the purposes described in this Policy, including responding to requests, maintaining required records, honoring opt-outs, resolving disputes, and meeting legal obligations.
Retention periods depend on the type of information, its purpose, and applicable requirements. Medical records may be subject to separate retention obligations.
Security
We use safeguards intended to protect personal information. No website, transmission method, or storage system can guarantee complete security.
Please contact us if you believe information you provided has been compromised.
Children’s privacy
Our website is not directed to children under 13. If you believe a child under 13 has provided personal information through the website, please contact us so we can review the matter and take appropriate action.
This section concerns website use and does not determine eligibility for medical services.
Third-party websites
Our website may link to third-party websites or platforms, including scheduling services. Those services have their own privacy policies. Review their policies before providing information.
Changes to this Policy
We may update this Privacy Policy as our practices or legal obligations change. We will post revisions on this page and update the date above. Where required, we will provide additional notice or obtain consent before applying changes.
Contact us
For privacy questions or requests, contact Hormones and Wellness by SDBotox, operating under the SDBody brand. Ask that your inquiry be directed to the person responsible for privacy requests.
Mission Hills
1747 Hancock St, Ste C
San Diego, CA 92101
Phone: (619) 772-0252
La Jolla
7710 Fay Ave
La Jolla, CA 92037
Phone: (858) 401-2383
Website: https://sdbody.com